» Our Offering

Our Offering

When you become a customer of Telepress, our relationship grows beyond that of the traditional customer/supplier. We become an extension of your business. The product and service programs we build earn us the position of valued partner and trusted resource for all manner of corporate branded products.

What we provide for our customers

  • Simple online ordering solution built to our customers’ specifications including easy to use shopping cart experience which requires little or no training. View product proofs online in real-time before submitting orders.
  • Quality print and promotional products including custom orders that print on-demand and variable data.
  • Rapid turn times, most within 48 hours
  • Bi-coastal production facilities
  • Customer Care Program which includes dedicated Account Executive and Account Manager Team per customer. We manage the day to day and only escalate issues that require our main contacts attention.
  • Customer Service Team who provide immediate response to inquiries, answers phone calls within 8 seconds (no phone tree), email support that turns requests within 24 hours, Customer Service hours – 6:30 – 4:30 PST, Monday – Friday
  • In-house Graphic Design team
  • On-site translator with 60+ languages and braille available
  • Brand management
  • Fulfillment
  • Competitive Program Pricing based on volume of all products
  • Invoicing based on our customers’ requirements. We don’t pigeonhole organizations into something that works for us; we build a solution to fit their needs.
  • 35 years of industry knowledge
  • FSC® (Forest Stewardship Council®) certified (FSC® C103525)
  • Trusted Industry Partners to provide unlimited product offerings 

Managing all aspects of corporate branded products from “procure to pay.”

 

Telepress -seven-circles of focus